2021 Sleep & Stress Report

We asked IT pros how the pandemic is affecting their workloads, stress levels and work-life balance. Here's what they had to say.

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Our respondents were IT pros in a variety of industries including service providers, education, manufacturing, healthcare, finance and retail.

Responses by industry

  • Service provider / IT consulting
  • Manufacturing
  • Finance
  • Retail
  • Education
  • Healthcare
  • Other
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1. Work & workplace shifts

The majority of IT pros (46%) work a combination of on‑site and remotely.

In the last year, I have been working

The industry most likely to be in the office?

Healthcare (42%).

Most likely to be remote?

Service providers and consulting (49%).

strongman saying That's a hevy lift!

60% of IT pros saw their workloads grow in 2020.

Compared to this time last year (pre Covid‑19 pandemic), my workload has

IT pros in education (69%), finance (79%) and retail (71%) were even more likely to report higher workloads.

86% work 40 plus hours per week

On average I work _ hours per week

80% of staff have switched to WFH, however we already had almost all of the infrastructure in place to handle that.

Anonymous respondent

2. Stress & Sleep

As workloads grew, so did anxiety.

Compared to this time last year (pre COVID-19 pandemic), my anxiety about work has

hula girl toy with a speech bubble saying There's no skirting around the issue. 2020 was stressful!


reported more anxiety than the year prior.

IT pros in education (72%) and retail (65%) were also most likely to say that their anxiety about work increased.

Zombie saying More anxiety? Even my heart is racing!
Eys saying I see lots of priorities to juggle

The biggest cause of stress?

Continous uncertainty (31%).

and doing more with less (26%).

Currently, my biggest causes of work stress and anxiety are:

Results ranked most stressful (5) to least stressful (1)

Despite increased workloads and rising anxiety, most IT pros are sleeping soundly.

70% sleep 6 or more hours per night.

Their most common nightmares? Cyber monsters in the network closet.

My IT nightmares are usually about:

Results ranked highest concern (5) to lowest (1)

I have much fewer human resources to support an increasingly critical enterprise service to my employer. Way too much change all at once with unrealistic deadlines. This is not all new but more extreme since the pandemic.

Anonymous respondent

3. Work-life balance & job satisfaction

Despite the challenges of the pandemic, IT pros found some unexpected silver linings.

Have you experienced any positives as a result of the COVID-19 pandemic?


My company has made more financial investments in IT infrastructure


Management has a higher appreciation for IT


I don’t have to commute as much (or at all)


I’ve been able to spend more time at home


No, it’s been all bad

robot toy with a speech bubble saying Data sweet Data!

I am working from home every day and spending more time with my 8 furry co‑workers who adore me being there.

Anonymous respondent

Stressed about power management? We can help with that too.

We hope that this report has given you some useful insights into yout own work experiences. As always, we're here to help with any of your power management needs.

Learn more at SwitchON.Eaton.com

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